Bibo88 Privacy Policy — Your information is completely safe with us

1. Introduction

Bibo88 (https://bibo88.win) is one of Bangladesh's most popular online betting and gaming platforms. We believe that every user's privacy is a fundamental right. This Privacy Policy explains what information bibo88 collects, how that information is used, and the steps we take to keep your data safe.

This Privacy Policy applies to the bibo88 website, mobile app, and all associated services. By creating an account or using our platform, you automatically agree to this policy.

If you have any questions, our support team is always ready to help. We want you to play on bibo88 with complete confidence — informed and secure.

2. What Information We Collect

Bibo88 only collects information that is necessary to provide its services. The table below clearly outlines what data is collected and why.

We do not collect sensitive personal data — such as religion, political views, or health information — without your explicit consent.

3. How We Use Your Information

Bibo88 uses your information only for specific, legitimate purposes. Details are outlined below:

• Service Delivery: Account creation, login verification, deposit and withdrawal processing, and keeping gaming services running.
• KYC Verification: Identity document details are used to verify your identity and meet legal compliance requirements.
• Ensuring Security: IP and device information is monitored to prevent fraud, money laundering, and unauthorized access.
• Customer Support: Your contact details are used to resolve complaints or issues you raise.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences — you can opt out of these notifications at any time.
• Service Improvement: Anonymized usage data is analyzed to improve the platform experience.
• Legal Compliance: Relevant information may be used to comply with directions from regulatory authorities or courts.

4. Information Sharing & Third Parties

Bibo88 may share your information with third parties in the following limited circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
• Game Provider: Our game partners receive only the data needed to manage gaming accounts.
• Legal Authorities: We may be required to provide certain information in compliance with court orders or government directives.
• Business Transfer: In the event of a business transfer, user data may form part of that transaction — however, the new entity will be required to honour this Privacy Policy.

All our third-party partners are contractually bound to comply with data protection laws. Before sharing any data, we verify that the receiving party has adequate security measures in place.

5. Data Security Measures

Bibo88 protects your data using industry-leading technology. Our security framework is described below:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers travels through encrypted channels — equivalent to the protection used in banking systems.
• Firewall & DDoS Protection: Our servers are protected around the clock by firewalls and DDoS mitigation systems.
• Two-Factor Authentication (2FA): OTP verification provides an additional layer of security when logging into your account.
• Regular Security Audits: Regular penetration testing and security audits are conducted by third-party specialists.
• Restricted Access: Only authorized personnel can access the information they need — not everyone.
• Data Backup: Your data is regularly backed up in secure storage to prevent loss in the event of a technical issue.

6. Cookie Policy

Bibo88 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: These cookies are required for the website to function properly. They include login sessions, security tokens, and similar essentials.
• Performance Cookies: To analyze which pages on the site are most visited — without identifying individual users.
• Functional Cookies: To remember your preferred language, layout, and other settings.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

7. Your Privacy Rights

As a bibo88 user, you have the following rights over your own data:

• Right to View Information: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions — however, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: You may request that the use of your information be restricted under certain circumstances.
• Right to Data Portability: You have the right to receive your stored data in a machine-readable format.
• Right to Object: You may object to marketing communications or certain types of data processing.

To exercise any of the rights above, please contact our support team. We are committed to fulfilling your request within 30 days.

8. Data Retention Period

How long bibo88 retains your data depends on the type of information and applicable legal requirements. We never hold data longer than necessary.

• Account Information: For the duration of the active account and for 5 years after closure — as required by law.
• Transaction Records: Financial transaction records are retained for a minimum of 7 years — for audit and legal compliance purposes.
• KYC Documents: Identity verification documents are retained for up to 5 years after account closure.
• Gaming History: Betting records and gaming logs are retained for up to 3 years.
• Support Contact: Customer support conversations are retained for up to 2 years.
• Cookies & Log Data: Session cookies are cleared when the browser is closed; analytics logs are kept for a maximum of 1 year.

Once the designated retention period ends, we securely delete or anonymize your data so that identification is no longer possible.

9. Children's Privacy Protection

Bibo88 is an adult gaming platform. Access is strictly prohibited for anyone under the age of 18.

We never knowingly collect data from minors. Age verification is in place at the point of account registration. If a parent or guardian discovers that their child under the age of 18 has created an account on our platform, please notify our support team immediately. We will close the account and delete the associated data without delay.

10. Changes to Privacy Policy

Bibo88 may update this Privacy Policy from time to time, due to new legal obligations, technical changes, or the expansion of our services.

For significant changes, we will post a clear notice on the website and endeavour to notify registered users by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of each update will be noted at the top of this page. Please check back regularly to stay informed of the latest changes.

11. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy, please get in touch. Our dedicated privacy team is always ready to assist.

• Email: [email protected]
• Support Page: FAQ Find answers to common questions in this section.
• Live Chat: Chat with us directly via the Live Chat option on the website.
• Response Time: Responses are typically provided within 24 to 48 hours.

For formal data protection complaints, we are committed to providing a written response within 30 days. Your privacy is our highest priority — not just in words, but in everything we do every day.